Why is my registration not being recognised when trying to obtain a quote?
There are a few reasons why we might not be recognising your registration. Firstly, please note that we do not provide cover for import vehicles, camper vans or if your vehicle is over 40 years old.
You can check whether your vehicle has been imported here.
Please also ensure that you have registered your vehicle with the DVLA and that you have definitely entered your registration correctly when getting a quote with us – we know how easy it is to mistake a 1 (one) for an I or a 0 (zero) for an O!
You can check whether your car is registered with the DVLA here.
Please be aware that if your vehicle is a brand new vehicle, it can take up to a month for our registration recognition provider to update their systems. If your registration has recently changed, please contact us via email for further information on how to get a quote. Please see our ‘How Do I Contact Veygo?‘ FAQ for our contact details.