Why did my score go down?

There are three main reasons that your score may decrease.

  • Change Over Time: The app calculates your score based on your trips over the last two weeks. This means that your scores may change each day as trips older than two weeks are removed from the score calculation, including overall score, scored distance, and the number of scored trips.
  • Change in Risky Events: The score is based on driving performance. If your trips within a given two-week period have more risky events than earlier periods, your score will be lower as a result.
  • Change in Driving Distance: Finally, the score is also based on risk per distance driven, so that if your risk events between two periods are similar, but you drive fewer miles in the second period, your score may go down.
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