Staycation driving guide. Veygo’s advice to help young drivers at higher risk of fatigue.
While road trips can be exciting, research shows that the risk of driver fatigue is particularly…
Angharad Evans
Aug 28 2024 • < 1 min readWhether you’re learning, just passed or been driving a while, we’re changing the game with flexible cover designed for young drivers.
Learning to drive
Just passed
Been driving a while
Monthly rolling cover
Vehicle
Tell us the vehicle registration and who owns it.Driver
Fill in the driver’s details and driving licence number.Quote
If you’re happy with it, you can pay there and then.Just go
Your cover will start whenever you want.On the web:
On the app:
How do refunds work?
If you cancel immediately and your cover has started, we will calculate a risk-based refund that considers duration of cover and the level of risk incurred.
If you cancel at the end of the current cycle, we will not start a new month of cover and your policy will cancel at the end of your current policy period.
If you’ve paid for the next cycle already, you will receive an email confirming the cancellation and if any refund amount is due.
Any refunds due will be returned to the original payment method automatically within 3 to 10 days. Please see your Insurance Guide for our Cancellations policy.
Here’s how to cancel (it’s really easy!):
If your policy hasn’t started yet, you will receive a full refund.
If your policy has already started, we’ll recalculate the price based on a shorter policy and refund the difference. If any refund is due, this will be returned to the original payment method automatically within 3 to 10 days.
Please see your Insurance Guide for our Cancellations policy.
Unfortunately from time to time we are unable to provide insurance cover to somebody. We take a lot of factors into account relating to the person, vehicle and circumstance just to name a few! Please note that our Customer Care agents are not able to change this decision or provide specific reasoning.
We know this is frustrating and we are constantly reviewing our underwriting criteria but unfortunately for now we can’t offer a policy. In some cases you may be able to get cover on a different vehicle – please feel free to find out by running another quote.
Congratulations!
Now you’re fully qualified, your Learner Driver policy is no longer valid, so it’ll need to be cancelled.
Please see our ‘How can I cancel my policy?‘ FAQ for instructions on how to cancel.
If you would like to buy another policy with us as a fully-qualified driver, please login into your account and start a new quote.
Once you have clicked ‘Next’ on the page featuring your Driving Licence Number, our licence checks will pick up that you’ve passed your test. Click on ‘Switch to full licence insurance’ and we will direct you to a full licence quote.
If our licence checks haven’t picked up yet that you have passed your test, please select ‘Yes’ when asked ‘Have you passed your driving test’. We will ask you the date on which you passed your test and then, direct you to a full licence quote.
You can get a quote with Veygo, here.
You’ll be able to enter in all your details quick and easy and be able to get a quote in no time! Unfortunately our agents cannot provide quotes over the phone or by email.
No problem, we can do this for you, use our contact form, remember to include the driver’s full name, date of birth, postcode and what the change is.
Whilst the Motor Insurance Database is usually updated within 24 hours, it can take up to a week.
In the meantime we would advise you to please make sure you have your documents with you at all times as proof of your cover.
If you are borrowing a car, then the vehicle must have a main insurer so there should already be a form of insurance showing. If the vehicle does not have main insurance then this insurance is invalid and will need to be cancelled.
There are a few reasons why we might not be recognising your registration. Firstly, please note that we do not provide cover for import vehicles, camper vans or if your vehicle is over 40 years old.
You can check whether your vehicle has been imported here.
Please also ensure that you have registered your vehicle with the DVLA and that you have definitely entered your registration correctly when getting a quote with us – we know how easy it is to mistake a 1 (one) for an I or a 0 (zero) for an O!
You can check whether your car is registered with the DVLA here.
Please be aware that if your vehicle is a brand new vehicle, it can take up to a month for our registration recognition provider to update their systems. If your registration has recently changed, please contact us via email for further information on how to get a quote. Please see our ‘How Do I Contact Veygo?‘ FAQ for our contact details.